Privacy Policy

        Effective Date: 01 May 2026

        Welcome to Recharge App. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and services.

1. Introduction

Recharge App provides mobile recharge, bill payment, DTH recharge, utility payment, wallet services, and related digital financial services. By using our application, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

Full Name
Mobile Number
Email Address
Device Information
IP Address
Location Information
Transaction Details
Banking or Wallet Information
KYC Documents (if required)
App Usage Information

3. How We Use Your Information

Your information may be used for the following purposes:

To provide recharge and bill payment services
To process transactions securely
To verify user identity
To improve application performance
To detect fraud and unauthorized activities
To provide customer support
To send service notifications and updates
To comply with legal obligations

4. Permissions Used by the App

The application may request the following permissions:

Internet Permission: Required for recharge and online services.
SMS Permission: Used for OTP verification and transaction updates.
Camera Permission: Used for KYC document upload or QR code scanning.
Storage Permission: Used for saving invoices or uploading documents.
Location Permission: Used for security, fraud prevention, and service improvement.

5. Transaction Security

We implement appropriate security measures to protect your personal and financial data. All payment transactions are processed using secure technologies and encrypted communication. However, no online system is completely secure, and we cannot guarantee absolute security.

6. Sharing of Information

We do not sell your personal information to third parties. However, we may share information with:

Payment gateway providers
Recharge and utility service providers
Government authorities when legally required
Fraud prevention and security agencies
Technical and hosting service providers

7. Data Retention

We retain your information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Cookies and Analytics

Our application may use cookies, analytics tools, and similar technologies to improve user experience, monitor application performance, and understand user behavior.

9. Third-Party Services

The application may contain links or integrations with third-party services. We are not responsible for the privacy practices of third-party applications or websites.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. User Rights

Users may have the right to:

Access their personal information
Request correction of inaccurate information
Request deletion of data where applicable
Withdraw consent for optional permissions
Contact support regarding privacy concerns

12. Account Security

Users are responsible for maintaining the confidentiality of their login credentials. Please do not share your OTP, password, or account details with anyone.

13. Fraud Prevention

We may monitor transactions, login attempts, and device information to detect suspicious activities, prevent fraud, and maintain platform security.

14. Refund and Failed Transactions

In case of failed recharge or bill payment, refunds will be processed according to our refund policy. Processing time may vary depending on banking and payment partners.

15. Compliance with Laws

We comply with applicable Indian laws, regulations, and lawful requests from government authorities.

16. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the application after changes means you accept the updated policy.

17. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us:

Company Name: CodeWint technologies
Email: contact@codewint.com
Address: Jaipur, Rajasthan, India